Privacy and HIPAA
Hillord Health LLC and SERV Therapy are dedicated to your peace of mind. Note: this page is for information only and not for emergencies; call 911 in a crisis. Find our details on HIPAA systems and secure data handling below.
Securing Your Private Information
At SERV Therapy, we protect your Health Information using HIPAA-compliant systems and encryption. We share data only for treatment, billing, or if legally required. Your consent is central to our process. Note that this is for general guidance; please download our primary Notice for full details. In a mental health crisis, please dial 911 immediately as this site is not monitored.
Secure Portals
All therapeutic documentation is housed in encrypted, HIPAA-compliant electronic systems. Access is strictly limited to your care team to maintain total confidentiality across all of our secure online intake forms.
Your Safety and Security
Private Telehealth
Virtual therapy occurs via encrypted, HIPAA-ready platforms. We ask that you ensure a private space and stable connection to maintain the sanctity of your local counseling sessions.
Encrypted Mail
To maintain privacy, sensitive medical details should not be sent via standard email. Please use our secure client portal for all private health communications and intake documentation.
Rights of the Client
Reviewing Records
You maintain the right to view or request digital copies of your clinical health files. This process follows legal standards and may involve standard administrative processing fees when allowed.
Correcting Records
If you believe your health information is inaccurate, you have the right to request a formal correction. We will review these requests in accordance with clinical and legal protocols.
Restricting Use
You may request limitations on how we share your information. We honor these requests whenever possible, except when disclosures are mandated by law or necessary for safety regulations.
Private Contact Methods
We respect your need for discretion. You can specify your preferred contact method, and we will do our best to accommodate these requests to ensure your therapy journey remains truly private.
Direct Feedback
You have the right to express concerns about your data privacy to Hillord Health LLC or regulatory bodies without risk. Detailed contact information is provided in our full privacy notice.